Online & Mobile Banking

From your computer, click on the login button at the top right corner and click enroll today and follow the steps to set up your online account. Once you have your username and password, you’re all set to download our Redstone Bank app.

Money grams are not accepted through mobile deposits.

There are several reasons why your check could have been rejected:

1. The check wasn’t endorsed before depositing

Be sure that your signature is endorsed on the back of the check. In addition to your signature, you will need to write “For Mobile Deposit Only” under your signature.

2. There is more than one payee listed on the check

If two people are listed on the check, you will need to include both signatures to endorse the check properly.

3. The images are blurry

Be sure to take a clear picture of both sides of the check. If the images aren’t captured clearly, this could result in a delay in depositing the check. Be sure to take your image on a dark background so that it captures the lighter color of your paper check.

4. The amounts don’t match

Be sure you type in the correct deposit amount in the app before taking a picture of the check.

5. The amount of the check exceeds $2,500

The standard daily deposit limit (cumulative) is $2,500. If you check exceeds that amount, please visit your nearest Redstone Bank branch.

6. There is no payee indicated

If the ‘Pay to the Order Of’ line is blank, you will not be able to deposit the check.

7. Duplicate deposit

If you’ve already deposited the check, you will not be able to deposit it again. If you receive an error message that indicates you have already deposited a check (but you have no recollection of doing so), please contact your nearest Redstone Bank branch.

8. The check is torn or folded

Checks that have been folded or torn can make it difficult to read the information.

Online BillPay is a free service offered through our online banking and Mobile app. If you are using Bill Pay for the first time, follow the steps below on a desktop.

1. Log into your online banking account
2. Click on “Bill Payment” in the menu at the top of the page to read and acknowledge the legal disclosures.
3. Once you have read and accepted the Legal Agreements, you can start adding you billers and account information and save for all future payments.

Log in anytime to pay bills in minutes, on your schedule, without writing checks or visiting multiple biller websites. No more writing checks, envelopes, stamps, or trips to the post office.

From the Desktop

1. Log into your online banking account
2. Click on “Bill Payment” located in menu at the top of the page

From the Online Banking App

1. Log into your Redstone Bank app
2. Click on “Transfer & Pay” located at the bottom of your screen
3. Under Payments, click on “Pay Bills”

Zelle is a popular digital payment service that allows individuals to send money to one another electronically. It facilitates fast and secure peer-to-peer (P2P) transactions, enabling users to send funds directly from their bank account to the recipient’s bank account, often within minutes. Zelle is commonly used for splitting bills, paying rent, sharing expenses, or sending money to family and friends. Many major banks and credit unions in the U.S. offer Zelle as a feature within their mobile banking apps, making it a convenient way to transfer money between individuals.

Once you have signed up for bill pay on the desktop, you can then access Zelle on the RedstoneBank app.

1. Log In to the Redstone Bank App or Website
2. Find the “Send money with Zelle” link.
3. Choose Recipient
4. Enter the Amount
5. Add a Memo (Optional)
6. Review and Confirm