By Kevin Knox | Personal Banker | Littleton branch
In today’s world, our cell phones are our lifelines. We use them for everything from staying connected with loved ones to managing our finances.
However, with the convenience of easy contact comes the risk of texting scams, or “smishing” (SMS phishing). At Redstone Bank, we prioritize your security and want to ensure you stay protected from these deceptive threats. Here’s how you can protect yourself from texting scams.
Understanding Texting Scams
Texting scams are fraudulent attempts by cybercriminals to steal your personal information, such as passwords, account numbers, or Social Security numbers. These scams typically involve receiving a text message that appears to be from a reputable source, like your bank. The message may:
- Urgently ask you to verify your account information.
- Inform you of suspicious activity on your account and prompt you to click a link.
- Offer a reward or prize and request personal details to claim it.
These messages often look legitimate, using official logos and language to trick you into believing they are genuine.
How to Spot a Texting Scam
Unsolicited Messages: If you receive a text from an unknown number or an unexpected message from a known contact, be cautious. Redstone Bank will never ask for sensitive information via text without you initiating it first.
Urgency and Threats: Scammers create a sense of urgency to make you act without thinking. Messages that threaten to freeze your account or warn of immediate financial loss are red flags.
Suspicious Links: Be wary of links in text messages. Hover over the link (without clicking) to see the actual URL. If it looks suspicious or doesn’t match the supposed sender’s website, do not click.
Request for Personal Information: Redstone Bank will never ask for your password, PIN, or full account number via text. Treat any such request with suspicion.
“Fraud and deceit are anxious for your money. Be informed and prudent.”
Steps to Protect Yourself
Verify the Sender: If you receive a suspicious message, do not respond directly. Contact your bank directly to verify the message.
Do Not Click Links or Download Attachments: Avoid clicking on links or downloading attachments from unknown or unexpected messages. These could lead to malicious websites or install malware on your device.
Keep Your Information Private: Never share your personal or financial information via text message. Legitimate organizations will provide secure methods for information sharing.
Use Security Features: Enable two-factor authentication (2FA) for an extra layer of security on your accounts. Use strong, unique passwords and change them regularly.
Report Scams: If you encounter a texting scam, report it. This helps to prevent others from falling victim to the same scam.
What to Do If You’ve Been Scammed
If you suspect you’ve fallen for a texting scam, act quickly:
Contact Redstone Bank Immediately: Inform us of the potential scam so they can monitor your accounts for fraudulent activity.
Change Your Passwords: Update your passwords for all your accounts.
Monitor Your Accounts: Keep a close eye on your bank statements and credit reports for unauthorized transactions.
Report to Authorities: File a report with your local law enforcement and the Federal Trade Commission (FTC).
At Redstone Bank, your security is our top priority. By staying aware and informed, you can protect yourself from texting scams. If you have any questions or concerns, don’t hesitate to contact your local branch. We’re here to help you stay safe and secure!