Fraud Management

Protecting your accounts and personal information while banking online is crucial to safeguard your financial security. Here are some steps you can take to enhance your online banking security:

1. Use a strong, unique password: Create complex passwords that include a combination of letters, numbers, and special characters. Avoid using easily guessable information like your name or birthdate. It’s essential to use different passwords for each online account to prevent a security breach in one account from compromising others.
2. Keep your devices secure: Ensure that your computer, smartphone, and other devices used for online banking are protected by strong, up-to-date security software. Regularly update your operating system and applications to patch known vulnerabilities.
3. Be cautious with public Wi-Fi: Avoid conducting sensitive online banking transactions while connected to public Wi-Fi networks, as they can be less secure. If you must use public Wi-Fi, consider using a virtual private network (VPN) to encrypt your connection.
4. Verify the website’s authenticity: Always access your online banking through the official website or app provided by your financial institution. Double-check the website’s URL to ensure it’s legitimate and look for the padlock icon or “https://” in the address bar to indicate a secure connection.
5. Be cautious of phishing attempts: Be wary of unsolicited emails, text messages, or phone calls asking for your personal or financial information. Scammers often use these methods to trick you into revealing sensitive data. When in doubt, contact Redstone Bank directly to verify the request.

By following these security measures, you can significantly reduce the risk of your accounts and personal information being compromised while banking online. Remember that staying vigilant and informed is key to maintaining your online banking security.

The padlock icon in your web browser is a symbol that indicates a secure and encrypted connection between your browser and the website you’re visiting. It is typically located in the address bar or the status bar of your browser, depending on the browser you are using. The presence of the padlock icon provides assurance that the website has implemented certain security measures to protect your data during data transfer.

If you have shared information about your bank account, it’s crucial to take immediate action to protect your financial security. Contact Redstone Bank as soon as possible to report the incident and inquire about any necessary steps to secure your account.